![]() ![]() ![]() Follow the steps below-ġ) In Windows, search for and open Programs and featuresĤ) In Windows, search for and open Devices and printersĥ) In the Devices and Printers windows look for your HP printer. Now uninstall and reinstall the printer driver. Go to services again - Start the print spooler. Now again open "Run" - Type “spool” and ok - Go to PRINTERS folder - delete everything in that folder. Type "services.msc" to get Services – Go to “Print spooler” – Right-click and “Stop” the service. Press “Windows key” + “r” to get the “Run” window. Restart the print spooler and try uninstalling the drivers Let us try to isolate and resolve the issue. This looks like an issue with the drivers installed. Chinese Welcome to HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions. ![]()
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